Case studies
Work that shipped, and the numbers behind it.
Six representative engagements — each documented as challenge, solution, technology, results and impact.
Frotom AI
Challenge
Build an applied AI venture capable of shipping production assistants for regulated, safety-critical industries.
Solution
Founded Frotom AI with a multi-agent architecture, evaluation harness and governance framework baked in from day one.
Technology
- LLM orchestration
- Multi-agent systems
- RAG
- Supabase
- Cloud-native APIs
Results
- 3 products launched
- Sub-2s assistant latency
- Reusable agent platform
Impact
A repeatable AI delivery platform now powering client engagements across travel, health and insurance.
Frotomica
Challenge
Travellers and responders lacked a single, intelligent channel for emergencies across borders and languages.
Solution
Designed and led development of an AI-powered emergency response, travel and safety platform with real-time triage and responder routing.
Technology
- Agentic AI
- Voice AI
- Geospatial routing
- Realtime infrastructure
Results
- Multilingual triage
- Automated responder dispatch
- 24/7 traveller coverage
Impact
Faster time-to-help and a defensible data asset for safety intelligence.
AI Insurance Platform
Challenge
Manual claims review created weeks of backlog, inconsistent decisions and poor customer visibility.
Solution
Reference architecture for AI-assisted claims: document understanding, fraud signals, hospital integration and a customer portal.
Technology
- Document AI
- Rules + ML hybrid
- PostgreSQL
- Secure APIs
Results
- 70% faster triage
- Full audit trail
- Straight-through processing for simple claims
Impact
Lower cost per claim with governance regulators can inspect.
Hospitality Transformation
Challenge
A multi-property group faced flat RevPAR, inconsistent service standards and fragmented systems.
Solution
Operational diagnostic, redesigned guest journey, revenue playbook and a staff enablement programme.
Technology
- PMS integration
- BI dashboards
- Automated reporting
Results
- +18% RevPAR
- +22 NPS
- 30% less admin time
Impact
Sustained margin improvement without capital-heavy renovation.
Digital Transformation Programme
Challenge
Legacy processes and spreadsheet operations blocked growth across markets.
Solution
Three-horizon roadmap, automation of high-volume workflows and a governance model for change.
Technology
- Workflow automation
- Cloud migration
- Integration layer
Results
- 38% efficiency gain
- 60+ workflows automated
- Single source of truth
Impact
A transformation office that keeps compounding value after handover.
Startup Advisory
Challenge
Early teams burning runway on unfocused products and unclear positioning.
Solution
Strategy sprints, MVP scoping, pricing design and investor narrative development.
Technology
- Product discovery
- Rapid prototyping
- Analytics
Results
- Faster time to market
- Sharper ICP
- Funding-ready decks
Impact
Founders ship the right thing sooner, with evidence behind every claim.
Client & venture engagements
Platforms delivered, with the outcomes and deliverables in full
Five engagements documented end to end — what the client faced, what we built, what shipped, and what changed.
Frotomica
AI product · Safety & travel
AI emergency and travel companion taken from concept to a live product covering 195+ countries.
Challenge
Emergency guidance is fragmented, connectivity-dependent and rarely localised. Travellers and families needed one trusted companion that still works when the network does not.
Approach
Product strategy, protocol architecture and an AI assistant layer built on top of a structured emergency knowledge base, with offline-first delivery and voice-activated SOS as the primary interaction.
Deliverables
- Product strategy and market positioning
- 333+ structured emergency protocols
- Voice-activated SOS and offline guidance flows
- Telehealth and responder integration design
- Brand system, landing experience and launch brief
Outcomes
195+
Countries covered
333+
Emergency protocols
Offline
Guidance without connectivity
- LLM assistant
- Voice interfaces
- Offline-first mobile
- Geo services
“We came in with an idea and a moral obligation. What came out was a working product with protocols, a voice assistant and a launch story we could take to partners.”
Sentia Hub
AI & robotics marketplace
A trust and compliance layer for the AI–robot economy: ownership verification, edge inference and safety governance.
Challenge
Robotics and embodied AI are commercialising faster than the trust infrastructure around them. Buyers could not verify ownership, provenance or safe operating limits.
Approach
Designed the marketplace model and the Sentia Guard™ compliance engine — a policy layer that scores devices and deployments against safety, provenance and jurisdictional rules before they go live.
Deliverables
- Marketplace and revenue model design
- Sentia Guard™ compliance engine specification
- Ownership and provenance verification flow
- Edge AI inference architecture
- Investor and partner brief
Outcomes
3
Trust layers: identity, safety, provenance
Edge
On-device inference architecture
Launch
Ready for staged rollout
- Edge AI
- Policy engine
- Verification services
- Marketplace platform
“The compliance engine was the part nobody else wanted to design. It is now the reason partners take the marketplace seriously.”
Frotom Logistics
Logistics & supply chain
Corporate digital presence and an AI-assisted operations layer for a regional logistics operator.
Challenge
A capable logistics operation was represented by a static site that could not explain its services, qualify enquiries or support the shift toward digital operations.
Approach
Rebuilt the digital presence around service lines and buyer intent, then mapped the operational workflows — quoting, tracking, documentation — that automation could absorb first.
Deliverables
- Information architecture and service positioning
- Website design and build
- Enquiry capture and qualification flow
- AI automation opportunity map for operations
- Ongoing upgrade roadmap
Outcomes
1
Unified digital front door
5
Service lines clearly positioned
Phase 2
AI operations layer scoped
- Modern web stack
- SEO architecture
- Workflow automation
- Analytics
“Clients finally understand what we do before they call us. The next phase is taking the manual work out of quoting.”
Suken Energy
Energy solutions
Positioning, site architecture and lead capture for an energy solutions provider entering a competitive market.
Challenge
The business had strong technical delivery but no commercial narrative online, and no reliable way to convert interest into qualified project enquiries.
Approach
Clarified the value proposition per segment, structured the site around solutions rather than products, and instrumented enquiry capture so the sales team receives context, not just a name.
Deliverables
- Brand and messaging framework
- Solution-led site architecture
- Website design and delivery
- Enquiry forms with qualification fields
- Search visibility setup
Outcomes
Launched
On schedule, single sprint
3
Buyer segments addressed
Qualified
Enquiries arrive with project context
- Responsive web
- SEO
- Forms & CRM handoff
- Performance tuning
“The site does the first sales conversation for us. Enquiries now arrive with enough detail to quote.”
Hoops4Lyfe
Sports & community
A brand-forward platform for a basketball community programme, built for events, teams and sponsorship.
Challenge
A growing grassroots programme was coordinating events, rosters and sponsor conversations across social posts and messaging groups, with nothing durable to show partners.
Approach
Built a content structure the programme can run itself — events, teams, programmes and sponsorship — with a visual identity strong enough to sit in front of corporate sponsors.
Deliverables
- Brand-forward visual direction
- Events, teams and programme content model
- Sponsorship section and partner pack structure
- Website design and build
- Handover and content playbook
Outcomes
1
Home for events, teams and programmes
Sponsor-ready
Partnership narrative online
Self-serve
Team updates content directly
- Responsive web
- Content modelling
- Media optimisation
- Social integration
“For the first time we can send a sponsor a link instead of a screenshot. It changed how those conversations start.”
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