Insights
Clear thinking on AI, strategy and growth.
Practical writing for executives who have to make decisions with incomplete information — which is all of them.
AI Readiness Comes Before AI Strategy
Most stalled AI programmes fail on data, ownership and process clarity — not on model choice. A readiness diagnostic first.
· 7 min read
Digital Transformation Without the Theatre
How to sequence a three-horizon roadmap so the first 90 days pay for the next eighteen months.
· 6 min read
Nine Questions Every Board Should Ask About AI
A governance checklist for directors who need assurance, not demos.
· 5 min read
The Hotel Margin Playbook
Revenue, labour and guest experience levers that move margin without capital expenditure.
· 8 min read
Designing an AI Claims Operating Model
Straight-through processing, exception handling and the audit trail regulators expect.
· 9 min read
Business Strategy in the Age of Agents
When marginal cost of expertise falls, advantage moves to distribution and trust.
· 7 min read
An Innovation Operating Rhythm That Sticks
Portfolio, cadence and kill criteria — how disciplined teams keep exploring.
· 6 min read
Build, Buy, or Orchestrate?
A decision frame for enterprise AI capability choices that age well.
· 6 min read
Get the monthly briefing
One email a month: what changed in AI, what it means commercially, and what to do about it.